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Store Policies

Ponderings and Inquiries

Email: GaiaCopia@GaiaCopia.com or click HERE.

Payments and Reservations:

Currently I accept Paypal.
Paypal has a relatively easy structure for paying with debit, credit or bank account. You do not have to have an account to use their system. Their website conducts secure payments. After payment on Paypal you will be redirected back to my site and should land on a Thank You page to let you know your order has been processed.. If you are having trouble with payments, coupons or the website contact me HERE and I will do my best to help you. Most items are also listed at the Gaia Copia Etsy shop just in case the main website (the one you’re on now) has a temporary malfunction.

~PAYMENT PLANS & RESERVES~

If you’d like me to reserve a listing for you, create a custom combined listing, or need a payment plan please don’t hesitate to drop me a quick message.

If you need to make a payment plan I accept payment installments that span 2-12 week periods of time.
Your piece/s will be held for you until the final payment is cleared. Get in touch with me to set up weekly, bi-weekly or monthly payments.
If after 12 weeks you do not fulfill your payments and you do not contact me, the deposited money becomes non-refundable and your held item will get relisted for public sale in the shop.

 

Shipping & Handling Costs:

PACKAGING:

I package my handmade jewelry in tan kraft boxes, nested beneath tan tissue paper, tied with classy ribbons and sealed with my brand label. Always wrapped with love and style the way any gift would be. The boxes are sturdy enough for safe shipping inside of another cardboard box or insulated mailer envelope.
Damaged or lost items are the responsibility of the postal service. Insurance is included on orders over $100.

 

PRIORITY SHIPPING COSTS:

For upgraded Priority shipping, before you pay and check out, shoot me a line at GaiaCopia@GaiaCopia.com and I will add it to your order cost and upgrade you.
Mainland USA $6 (I only add a buck to your order).
International orders $26 on average.

 

~WITHIN THE UNITED STATES~

I try to ship within 3-5 days of your purchase, if not sooner. I ship DOMESTIC US orders via First Class USPS mail. I expect delivery to be within 3-5 business days from ship date. You may upgrade to (Priority Flat Rate for an additional $1) by contacting me. Please let me know if you are in a hurry and hopefully I can work to get your items out to you sooner.

~INTERNATIONAL ORDERS~

Cost on international orders via First Class USPS International mail is $16. Upgrade to Priority Flat Rate International is $26 on average.

***I ship USPS First Class International Mail. You are responsible for all fees/taxes/etc. associated with shipping to your country. As the recipient of an international shipment, you may be subject but not limited to: import taxes, customs duties and fees, which are levied once a shipment reaches your country.
Additional charges for shipping due to customs clearance is THE SOLE RESPONSIBILITY of the recipient.

***Please be prepared for delivery to be up to 4-8 weeks after I have mailed it due to your package being held up in customs or due to the postal regulations in said country. This is rare, but it could occur. Usually, shipments arrive much sooner than that.

RETURNS/EXCHANGES:

I want you and your gift recipient to be thrilled with your Gaia Copia purchase. If for some reason you are not completely happy with your purchase, please contact me within 3 days of the receipt of your order, and I will arrange to exchange or alter/resize your purchase. If the item is in need of repair due to craftsmanship error I’ll be happy to repair the item free of charge. I stand behind my work! Your return merchandise must be received back to me within 10 days upon receipt of your order.

Custom or customized orders are not refundable or returnable unless privately discussed through email and agreement to take back the piece is accepted by myself.

* Please contact me BEFORE returning items stating the order number, which item(s) you’d like to return, and the reason. I will provide you with the return address.

* Merchandise must be in the original, clean, unused condition. Used, unclean or damaged items can not be accepted.
must be carefully packed in a sturdy box with the original packaging. NOTE: I will not accept or take responsibility for goods lost or damaged in return shipping back to me.

*Contact me for return shipping address.

Once I receive your package, I will email you to let you know that I have received the item, and how to use your merchandise credit.

 

Email: GaiaCopia@GaiaCopia.com

 

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